Return Policy
All returned items must still have the original tags on them. Damages must be reported within 3 days of receiving merchandise or cannot be returned. We accept returns for refund to your original form of payment when postmarked within 14 calendar days from the date you receive your order. We accept returns for an online credit when postmarked within 30 calendar days from the date you receive your order. Returns must be issued as credit to the original form of payment. If this is not possible, returns will be issued in the form of store credit.
If any return does not meet these requirements, you will be contacted, and the items returned to you. We reserve the right to refuse a refund if the items have any signs of wear, alteration, misuse, or damage. Items that appear worn, have stains or pet hair, or smell of cigarette smoke, deodorant, pet odors, etc. will not be accepted. If this occurs, you will be subject to additional shipping costs.
How to send your return back
Please refer to the Return Policy above and online to ensure that your return meets the criteria stated. Complete the return form that comes on your order invoice receipt and include it inside all boxes you are returning. Securely package your items. Enclose a copy of the receipt and completed return form. The customer is responsible for all return shipping costs. Return shipping costs are not reimbursed by Paige Foggin the label. If you receive damaged or incorrect merchandise, please reach out to our customer service department at orders@paigefogginthelabel.com so that they can help you with a return label
Send Returns To:
Paige Foggin the label Returns Dept.
Order # ______________
353 Warren Ave N
Seattle, WA 98109
Return Packaging
You are free to return your item(s) in the original packaging or whatever packaging you choose. Please do not staple any bags, as it can damage the item(s). Shoes must be returned in their original box and placed inside an additional, protective shipping box. Damage to the shoe box makes the shoes ineligible for returns. In this case, the shoes will be shipped back to you and you are subject to the return shipping costs.
Refunds and Processing Time
You will be notified via the email address associated with your order within 24 business hours of your return's arrival at our Online Division. It can take up to two weeks to fully process your return and reimbursement. Refunds will be issued to the original method of payment. Your banking institution may require additional days to process and post this transaction to your account.
